Frequently Asked Questions
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HOW DO YOU PRICE YOUR SERVICES?
A variety of factors go into the cost of service. For example, location, duty requirements and number of hours. We would be happy to meet with you and discuss what your specific needs are.
WHAT FORMS OF PAYMENT ARE ACCEPTED?
Personal or business cheques made payable to “Absolute Security Ltd.” Are accepted. The Agency is not responsible for cash sent through the mail.
WHAT KIND OF BACKGROUND CHECK IS PERFORMED ON SECURITY GUARDS?
We conduct an extensive internal investigation including prior employment and personal references. If necessary, we search into applicant’s criminal background.
ARE YOUR SECURITY OFFICERS IN UNIFORM?
Yes. We offer a traditional police style uniform, with company badge and security patch. In addition, we can offer a concierge style uniform consisting of a blazer and tie. Our construction site security services are provided with PPE (personal protective equipment)
WHAT ARE THE RESPONSIBILITIES OF A SECURITY GUARD AT ABSOLUTE SECURITY LTD.?
Our guards are employed at client sites to help protect our clients’ property, their valuables and their employees. This is done through patrolling, monitoring and reporting techniques by exercising vigilance, integrity and helpfulness. Our security guards are first class customer service expert. As the nature of our business changes, security guard job responsibilities also change, security guard job duties are based on individual client needs.
ARE YOUR SECURITY GUARDS SUPERVISED?
The security guard checks in and off duty on agency’s automated system using their cell phone, that verifies the guard’s location and keeps a record of when the guard is on duty and also confirms how often a guard is performing patrols and writing reports. Absolute has supervisors out in the field that routinely monitor the performance of all team members. Through their supervision, training and inspection our clients have the peace of mind and high-quality service.
IS YOUR SECURITY COMPANY LICENSED AND BONDED?
Yes, we are licensed and bonded. Absolute Security Ltd. can provide security guard service throughout Ontario. We are proud to be the finest security companies in GTA.
DO YOU HAVE INSURANCE THAT WOULD PROTECT ME FROM LIABILITY?
Absolute Security Ltd. carries general liability insurance.
DO THE SECURITY GUARDS KEEP DAILY REPORTS?
Depending on management needs, daily reports can be provided for each shift. Incidents are immediately reported to clients by a phone call from our field supervisor.
WHAT TYPE OF TRAINING DO YOUR SECURITY GUARDS RECEIVE?
Our training program consists of classroom training that targets job requirements. In addition, all security guards receive specific on-site training for each individual client. All security guards are properly trained before starting their assignment.
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